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Inspire HR screen is split

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‎12-23-2020 04:57

‎12-23-2020 04:57

My inspire HR, barely a year old has lines through the display so you can’t always figure out what notifications say or the time. It also no longer vibrates. Even for my hourly reminder, notifications, and alarms don’t vibrate at all. 

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‎12-23-2020 15:52

‎12-23-2020 15:52

Hi @melecgray , thank you for your description of the situation with the display of your Inspire HR. 

 

Have you already restart your tracker?How do I restart my Fitbit device?

 

I'll be expecting your reply

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎12-24-2020 08:14

In response to JuanFitbit

‎12-24-2020 08:14

I have, it still wont fix. it also won’t scroll

Sent from my iPhone
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‎12-24-2020 15:00 - edited ‎12-24-2020 15:00

In response to melecgray

‎12-24-2020 15:00 - edited ‎12-24-2020 15:00

Hi @melecgray , thanks for your reply and confirmation. 

 

I've informed our Support team and they will be assisting you further via email. 

 

Please keep me posted. 

Wish you a Merry Christmas 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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