help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR screen not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-01-2021 13:33 - last edited on ‎05-02-2021 09:10 by Fitbit Moderator

‎05-01-2021 13:33 - last edited on ‎05-02-2021 09:10 by Fitbit Moderator

This morning, my fit bit screen was just black. I restarted it, and nothing happened. I then updated the software on my phone. It did come back on, but it won’t stay on. The time will flash for about a second and that’s it. If you try to scroll through to see the other metrics, it just starts flashing and going crazy, then turns black again. I also uninstalled and reinstalled it from the app and it didn’t work 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-02-2021 09:11 - last edited on ‎07-25-2023 11:59 by Fitbit Moderator

‎05-02-2021 09:11 - last edited on ‎07-25-2023 11:59 by Fitbit Moderator

@Klf06 It's good that the community is growing! 

Sorry to hear about this and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes