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Inspire HR screen won't scroll

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‎08-22-2021 13:12 - last edited on ‎08-23-2021 04:16 by Fitbit Moderator

‎08-22-2021 13:12 - last edited on ‎08-23-2021 04:16 by Fitbit Moderator

Screen is stuck on the time of day. Will not scroll. I have reset it several times (attach the charging cable, press the button until the smiley face appears) but there has been no change. The Android app shows that the Fitbit is still tracking.

 

 

Moderator Edit: Clarified subject

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‎08-23-2021 04:18 - last edited on ‎11-28-2024 07:43 by Fitbit Moderator

‎08-23-2021 04:18 - last edited on ‎11-28-2024 07:43 by Fitbit Moderator

@gvalentine It's great to see that you've visited the Fitbit Community!

Thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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