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Inspire HR setup issues

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‎06-02-2020 15:17 - last edited on ‎06-03-2020 11:06 by Moderator Alum

‎06-02-2020 15:17 - last edited on ‎06-03-2020 11:06 by Moderator Alum

Hi, I have replaced my Fitbit Charge 2 with the Inspire HR, I can not delete the Charge 2 to set up the Inspire on the app, can anyone tell me how to do this? Thanks

 

 

Moderator Edit: Clarified subject

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‎06-03-2020 11:09

‎06-03-2020 11:09

It's great to welcome you, @Linbee34.

 

If you are having problems pairing your Inspire HR, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there. Just make sure to sync your Charge 2 before pairing the new unit to avoid losing your information.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-03-2020 13:10

In response to AlejandraFitbit

‎06-03-2020 13:10

Thank you for your response, I got it paired, so back counting my steps,
thanks
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