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Inspire HR side button stopped working

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‎07-23-2019 13:12

‎07-23-2019 13:12

Yesterday after swimming, my inspire HR side button suddenly stopped working and it left me stuck on a workout because I couldn’t get out of it. It’s only about a month old and the rest of the screen and everything still works, but it’s useless without the button. Not sure what to do, please help!

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‎07-24-2019 01:39

‎07-24-2019 01:39

Hi @Drewgilvie  If the button is physically not pressing in, see if you can see any grip caught around it. If there is, try using a toothpick to carefully clean it out. If the button is pressing OK but the Inspire is not responding then you will need to contact support.

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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