Inspire HR stopped responding

[jess.os]

Assuming it was dead, I left my FitBit charging for afew hours. When I checked it the screen was still black. Thinking it was my charger I got my sisters and left it plugged in overnight and still came out with the same result. The green light is off and it continues to have a small vibration every minute. I've tried restarting it while plugged into my laptop, waiting for the logo and version to pop up on the screen as other forums have advised to do. But it still continues to vibrate every minute with no response coming from it at all only the odd smiley face when I hold down. I have it a year now and I certainly didn't expect for it to crash down so soon. 

[RicardoFitbit]

Hi @jess.os, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.