09-04-2019 00:44
09-04-2019 00:44
I purchased my inspire HR brand new in April and now it has stopped working can anyone help or how I go about getting it replaced?
Best Answer09-04-2019 00:55
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09-04-2019 00:55
First thing to try when a fitbit misbehaves is a restart using the following procedure:
Help article: How do I restart my tracker?
It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.
If that doesn't help then you should still be covered by the warranty and the first step in a claim is to contact customer support via: contact.fitbit.com
Best Answer