help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR stops tracking by itself

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-13-2020 08:44

‎03-13-2020 08:44

Hi Everyone. For my last three workouts my Inspire HR has quit tracking by itself. I manually start it on weights and it starts off fine. Then I'll go to check my hr a little while later only to discover its no longer tracking. The first time it happened it stopped somewhere before about 20 mins and didn't log it. Second time it stopped after 53 mins and did log it. Today it stopped after 7 mins and did log it. What in the world is going on?!?!?! This is a pain in the butt! lol 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎03-15-2020 09:03 - edited ‎03-15-2020 09:04

‎03-15-2020 09:03 - edited ‎03-15-2020 09:04

@ShanBall Welcome! It's good that the community is growing! Sorry for the delay in my reply.

 

Let me help you with your Inspire HR stopping recording your activities. Please try restarting your tracker by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎03-16-2020 18:11

In response to AlvaroFitbit

‎03-16-2020 18:11

  1. It won’t restart. I attached it to the charging cable and then pressed and hold the button for 5 seconds. It didn’t vibrate or show a smiling face. Just showed the charging symbol for a few seconds then went black. 
Best Answer
0 Votes

‎03-17-2020 07:50

In response to AlvaroFitbit

‎03-17-2020 07:50

It won’t restart. I attached it to the charging cable and then pressed and hold the button for 5 seconds. It didn’t vibrate or show a smiling face. Just showed the charging symbol for a few seconds then went black.

Best Answer