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Inspire HR swipe function not working

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‎06-17-2020 10:06 - last edited on ‎07-23-2021 20:43 by Fitbit Moderator

‎06-17-2020 10:06 - last edited on ‎07-23-2021 20:43 by Fitbit Moderator

All the sudden mi screen does not working... It turns on but it only shows the clock.

I tried connecting it, but it doesn't even let me turn it off.... What can I do 

 

 

 

Moderator edit: subject for clarity

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‎06-17-2020 18:02

‎06-17-2020 18:02

Hi @Nicolas2122, welcome to the Community Forums!

 

Thanks for bringing this to our attention. If the display of your Fitbit Inspire HR is not working as it should, I recommend you to try a restart process. On the other hand, if you're having connection difficulties with the setup process, please check How do I set up my Fitbit device? to verify that all the requirements are correctly configured to setup your Fitbit. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.  

 

Let me know if the issue persists and if you have any additional questions.

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