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Inspire HR syncing issues

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‎08-31-2020 17:38 - last edited on ‎09-10-2020 06:16 by Fitbit Moderator

‎08-31-2020 17:38 - last edited on ‎09-10-2020 06:16 by Fitbit Moderator

I like the product overall, but the syncing issues are ridiculous. Love the new update for Inspire HR-maybe should have solved your syncing issues between the app and device first. Function THEN appearance please!

 

 

Moderator edit: format

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‎08-31-2020 21:04

‎08-31-2020 21:04

Which phone do you have and is it on the list of compatible devices? click to see

 

You try anything here on the article for trouble syncing? see if any of this helps - click to read

Stepping in the U.S.A. since September 2013. Android 14

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‎09-10-2020 06:16

In response to Odyssey13

‎09-10-2020 06:16

Hi @tomcat0701, it's great to see you in our Fitbit forums. I'm sorry to hear about the syncing issues that your Fitbit Inspire HR has experienced. I totally understand how you feel about this.

 

I would like to know if the issue got resolved after trying the recommended troubleshooting steps that shared my friend @Odyssey13.

 

In case the issue persists, let us know if you get any error message when your Inspire HR tries to sync your data. If possible, please provide a screenshot of the error message.

 

Looking forward to your response.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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