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Inspire HR unresponsive

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‎01-16-2021 08:53

‎01-16-2021 08:53

I've had my Inspire HR for about 6-10 months and its been working fine except for a couple times I've had to reset it. This time I can't reset it. It won't turn on at all. It is charged. I have it plugged into the charger and it is warm to the touch. I try to reset and also try plugging into different things (different wall plugs, and all the usb ports on my computer) and none of this has worked. The smiley face doesn't show up when trying to reset it. I get absolutely nothing. Not even a vibration. Please help! 

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‎01-17-2021 19:16

‎01-17-2021 19:16

Welcome to the Fitbit Community, @eek_84.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

I'll be around if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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