help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR won't scroll

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-05-2020 03:49

‎09-05-2020 03:49

My Inspire HR won't scroll. I reset it at least five times. Disconnected it from my phone and reconnected it. Changed the clock face. I've only had it for about 4 months. Any other suggestions?

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎09-05-2020 05:19

‎09-05-2020 05:19

Hi @Jphikes  You will need to contact Customer Support 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎09-05-2020 15:55

‎09-05-2020 15:55

My Inspire HR has done this several times, always at random.  In order to get it to start scrolling again, follow the directions on this page:

 

https://help.fitbit.com/articles/en_US/Help_article/1186.htm

Best Answer
0 Votes

‎09-05-2020 22:09

‎09-05-2020 22:09

Mine just started doing the same thing today as well. 

Best Answer
0 Votes