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Inspire HR won't sync

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‎10-04-2020 06:08

‎10-04-2020 06:08

I've only had my Fitbit Inspire HR for a year and now am having problems syncing it to my Huawei Smart P phone.  I have phoned Customer Support and gone through procedures with them but still no joy, I want a replacement as not impressed at all after paying over £100 for my Fitbit 🙁

 

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‎10-05-2020 04:27

‎10-05-2020 04:27

Hi @carina61, it's great to see you in our Fitbit Community. I'm sorry to hear that your Inspire HR is not stopped syncing with your smartphone. I totally understand how you feel about this and trying to get this issue resolved before contacting our forums.

 

In case the issue persists and you already have a case created, please contact our Support team with the reference number they provided and they'll be happy to follow up and provide a solution.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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