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Inspire HR won't sync

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ive been trying for several weeks now,to sync my fitbit inspire hr and im not having any luck. I try for ages to sync,yet nothing is happening. Ive tried resetting and tried everything, yet nothing has happened

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @SunsetRunner.

 

I am sorry to hear your Inspire HR won't sync. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend trying the following:

 

  1. Log out from the Fitbit app.
  2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
  3. Force quit the Fitbit app.
  4. Reboot your phone.
  5. Open the Fitbit app and log back in to your account.
  6. From the Today tab > tap your profile picture. If you have any other Fitbit device or MobileTrack paired, please remove it from your Fitbit account: How do I remove a Fitbit device from my account?
  7. Confirm the steps to restart your Inspire HR: How do I restart my Fitbit device?
  8. Tap the Today tab, and tap your profile picture. Tap Set Up a Device. Choose your device and follow the on-screen instructions to continue.                        

You can confirm the complete troubleshooting instructions at Why can't I set up my Fitbit device?

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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I tried all these steps and nothing changed.  My Inspire HR won't synch and the time is off.  Like 2 hours and 20 minutes off.  Very strange.

 

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Welcome to the Fitbit Community, @rnewberry.

 

I am sorry to hear your Inspire HR is not syncing and showing wrong time. I appreciate your troubleshooting efforts. If your tracker is paired to your Fitbit account, please try the complete troubleshooting instructions at Why won't my Fitbit device sync?

 

If the tracker is still showing the wrong time after syncing, please try the additional troubleshooting steps here

 

Keep me posted on the outcome.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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