Inspire HR won't sync

[SammiR]

Since yesterday  my app says GATHERING  DATA.

Have uninstall app and reinstalling Both  phone  and inspire  hr are charged worn it all the time. My steps wint.be added but wont sync wirh phone?

Help 

Moderator edit: subject for clarity 

[Sandy85254]

It's gotta be on Fitbit's end.  Mine won't sync either and I just looked at the Flex forum and they're all having the same problems.

[LiliyaFitbit]

Welcome to the Fitbit Community, @SammiR @Sandy85254.

I am sorry to hear your trackers won't sync. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend following the complete troubleshooting instructions from this help article: Why won't my Fitbit device sync?

Keep me posted on the outcome.

[SammiR]

Cannot see on my phone the amount of steps taken at all. When I try to
refresh to sync says gathering Data

[Sandy85254]

As of this morning, the data is showing up on the download window, however the only thing that shows on the Dashboard is the heart rate calculations.  None of the steps are there.

[LiliyaFitbit]

Thank you for your replies, @SammiR @Sandy85254.

I appreciate the additional details and recommend adding the missing tiles to your dashboard by following the steps from this help article: How do I add, remove, or rearrange tiles on my Fitbit app dashboard?

Let me know how it goes.