Inspire HR won't sync

[ChesterCharlie]

The last time my fitbit synced was March 14/21  I have been fighting with it since then to either sync to my phone or tablet.  Both Android.  I have done oll the turn off/on the bluetooth/wifi, restarted it about a million times.  Uninstalled and re-installed the app. It's keeping track of everything but will not sync.  HEPL!

[AlvaroFitbit]

@ChesterCharlie It's nice to have you on board!

Sorry to hear about this and thank you for troubleshooting this issue. Try clearing the link between your phone and your tracker by doing the following(that includes some steps that you have already tried):

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
5. You can find troubleshooting instructions here.

Hope this helps.

[ChesterCharlie]

Unfortunately I have done ALL of those things many times, and nothing

[AlvaroFitbit]

@ChesterCharlie thank you for the reply. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

I'll be around.