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Inspire HR won't turn on

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‎09-07-2019 16:01 - last edited on ‎09-08-2019 08:21 by Moderator Alum

‎09-07-2019 16:01 - last edited on ‎09-08-2019 08:21 by Moderator Alum

Hi, my Fitbit wont turn on I'm gutted. Only getting black screen and odd vibrations. I've tried all the tricks.

Holding button for 5+ seconds. Changing charger ports. Changing clock face. And no look please help.

 

 

Moderator edit: subject for clarity

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‎09-07-2019 18:23

‎09-07-2019 18:23

Hi @Aimi I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-08-2019 02:02

In response to NellyG

‎09-08-2019 02:02

Thank you 

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‎09-08-2019 08:23 - last edited on ‎10-13-2025 09:41 by Fitbit Moderator

‎09-08-2019 08:23 - last edited on ‎10-13-2025 09:41 by Fitbit Moderator

Welcome to the Community, @Aimi and @NellyG, thanks for the input.

I appreciate all the efforts in trying to fix this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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