Inspire HR

[Grandma216]

I just purchased the Inspire HR.  I can not get it set up on my IPhone6+.....and the Time has jumped 4 hours ahead and I can’t get it to reset the Time.... I would like a Refund and Purchase the Alta HR?.... Please Respond.

[Odyssey13]

Hi @Grandma216  where did you purchase it? The Alta HR has been retired and the Inspire HR is the Fitbit which replaced it.

[Grandma216]

I purchased it about 2 years ago from Best Buy

[Odyssey13]

It's entirely possible that your Inspire HR is getting ready to die. The warranty is for one year, so I don't see how Fitbit can refund your money. You'd need to ask Best Buy if you purchased an extended warranty. 

[Grandma216]

Thank you for your Feedback but I can handle it from here....