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Inspire activity tracking stopped working

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‎08-30-2020 19:17

‎08-30-2020 19:17

  • Went on a long bike ride outside tonight and when I got home and synced my Fitbit with my phone, I had received my steps for the ride but not the activity minutes.  I'm in a bingo challenge and I should have gotten enough minutes to flip a tile but did not. After over an hour ride my cumulative active minutes was three!?! 😥 It was working this morning when I went on a bike ride but stopped tracking sometime during the day.
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‎08-31-2020 15:34

‎08-31-2020 15:34

I have a similar issue. It's been fine so far and then last week Wednesday I think (whenever that update came out) it hasn't been the same. Not sure if it's related to the update or what but I went from getting activity minutes for bike/fast walks that I would always do to ZERO. Yesterday I went for a 6km hike and my heart rate was definitely in the zone to register activity but came home and synced and got nothing. I thought maybe my strap wasn't tight enough so I made it a bit tighter today and did the same hike. I could see that my heart rate was around 135-145bpm most of the time (generally my resting heart rate is around 59-60bpm) and the hike was just under an hour so even if I don't get the full 57 minutes, I should still get something?? not zero 😕

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