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Inspire blank screen issue

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‎09-04-2020 22:17 - last edited on ‎09-05-2020 04:02 by Fitbit Moderator

‎09-04-2020 22:17 - last edited on ‎09-05-2020 04:02 by Fitbit Moderator

Had my Fitbit for less than a year, the screen went black this morning. The app is updated, and still tracking my information. Charged it and reset it, and now when I push the button all I get is the time, no information is displayed.

 

 

Moderator edit: updated subject for clarity

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‎09-05-2020 04:01

‎09-05-2020 04:01

Hi @SunsetRunner, welcome to our Fitbit Community! Regarding the blank screen issue that your Fitbit Inspire has experienced, I appreciate the time spent trying to get this issue resolved.

 

Due to this, let me go ahead and forward your case to our Support team and they'll be happy to follow up and assist you accordingly. You will receive an email from them soon.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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