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Inspire constantly scrolling through menu

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‎09-01-2019 10:10 - last edited on ‎09-02-2019 12:27 by Fitbit Moderator

‎09-01-2019 10:10 - last edited on ‎09-02-2019 12:27 by Fitbit Moderator

My Fitbit acts as though it’s on speed! The screen scrolls very fast without me even touching it, and goes off too quickly when I want to tap something. It will also suddenly time me when I’m not doing anything which is really irritating. Does anyone else have these issues?

 

 

Moderator edit: updated subject for clarity

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‎09-02-2019 12:44 - last edited on ‎12-25-2024 10:01 by Fitbit Moderator

‎09-02-2019 12:44 - last edited on ‎12-25-2024 10:01 by Fitbit Moderator

@Judy979 Welcome! It's nice to have you on board!

Let me help you with your unresponsive Inspire device. Try restarting it by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-10-2019 21:24

‎09-10-2019 21:24

Hi there, 

I just got my inspire HR today and am having the same issue. I have restarted it multiple times and no change. Have you had any luck? 

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