07-14-2019 13:25
07-14-2019 13:25
I work all day sitting down and my fitbit Inspire has been counting steps when I have not walked. Is there a way to fix this, otherwise I will be returning... was super happy to have gotten this gift.
07-15-2019
06:22
- last edited on
01-23-2025
09:50
by
MarreFitbit
07-15-2019
06:22
- last edited on
01-23-2025
09:50
by
MarreFitbit
@Rcannon, welcome to the Fitbit Community! It's great to have you here!
Let me help you with your Inspire step count. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.
Let me know how it goes.
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