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Inspire is not tracking information

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‎09-12-2019 14:13 - last edited on ‎09-13-2019 13:39 by Moderator Alum

‎09-12-2019 14:13 - last edited on ‎09-13-2019 13:39 by Moderator Alum

I see many with the same problem but there is NO solution posted that I can find.  I just got my new Inspire and it was working and after I charged it nothing is happening.  The time is displaying but that is it.  It will not sync with my phone samsung s10.

 

Moderator edit: Subject for clarity

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‎09-13-2019 13:33 - edited ‎09-13-2019 13:36

‎09-13-2019 13:33 - edited ‎09-13-2019 13:36

Hi @acardello, nice to see you around. Welcome to our community.

 

Thanks for letting me know the issues that you're having with your Inspire HR.  This is not a normal behavior.  Please restart your Fitbit with these instructions: How do I restart my Fitbit device? Then give it a try one more time. Also try with different exercises to make sure it is working again.

 

You can check the list of compatible devices here. Make sure you're following the suggested steps: Why won't my Fitbit device sync?

 

Give it a try and keep me posted.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎09-13-2019 13:33 - edited ‎09-13-2019 13:36

‎09-13-2019 13:33 - edited ‎09-13-2019 13:36

Hi @acardello, nice to see you around. Welcome to our community.

 

Thanks for letting me know the issues that you're having with your Inspire HR.  This is not a normal behavior.  Please restart your Fitbit with these instructions: How do I restart my Fitbit device? Then give it a try one more time. Also try with different exercises to make sure it is working again.

 

You can check the list of compatible devices here. Make sure you're following the suggested steps: Why won't my Fitbit device sync?

 

Give it a try and keep me posted.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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