07-28-2021 15:47 - last edited on 07-29-2021 11:34 by LiliyaFitbit
07-28-2021 15:47 - last edited on 07-29-2021 11:34 by LiliyaFitbit
What a useless purchase. Have to take it off every night because of the water lock keeps flashing and wakes me up. Have to reset every couple of days as it keeps locking up apart from water lock flashing all the time cannot even get back to time without resetting. Absolute waste of money
Moderator edit: subject for clarity
07-29-2021 11:42
07-29-2021 11:42
Welcome to the Fitbit Community, @Shebart.
Thanks for the details shared in your post and for already trying to resolve the issue. I am sorry to hear about the frustration this situation has caused. I recommend confirming if your device is paired to your Fitbit account by doing the following:
To turn on water lock, press and hold the buttons on your tracker > tap Water Lock > firmly tap your screen twice. To turn off water lock, double-tap your screen again. You can find more information about your device in How do I get started with Fitbit Inspire 2?
Hope this helps.
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