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Inspire missing Relax app? (non HR)

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‎03-04-2020 13:10

‎03-04-2020 13:10

Hello, I bought my wife a Fitbit Inspire, and she was setting it up and noticed it didn't have a Relax App on the tracker. Does the Fitbit Inspire not have the Relax app? It clearly states on the Fitbit website, when you compare the Inspire to the Inspire HR that they both should have "guided breathing" support. 

 

I'm mildly annoyed. I hate returning things after researching them on their own company website. 

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‎03-05-2020 00:26

‎03-05-2020 00:26

The Relax app needs to track your heart rate so it only works with the HR version of the Inspire. See https://help.fitbit.com/articles/en_US/Help_article/2077/

 

Sounds like you found an error on the web site. Could you post a link?

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‎03-05-2020 08:32

In response to SteveH

‎03-05-2020 08:32

On the Fitbit website if you use the comparison tool to see the differences between the Inspire and Inspire HR, you'll notice that they both have check marks beside "Guided Breathing". 

 

If the Inspire cannot do this, the Fitbit Website should not advertise it. 

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‎03-06-2020 00:03

In response to Dancfoot

‎03-06-2020 00:03

Thanks for that. I'm flagging this post for the attention of the moderators in the hope that they can pass this on the appropriate team.

 

Using the compare option at https://www.fitbit.com/us/products/trackers it shows:

 

inspirerelax.png

 

As pointed out by @Dancfoot the Inspire does not have the relax feature.

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