help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire not pairing with Windows 10

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-01-2019 12:37 - last edited on ‎07-02-2019 07:33 by Fitbit Moderator

‎07-01-2019 12:37 - last edited on ‎07-02-2019 07:33 by Fitbit Moderator

Inspire wont pair with windows 10 PC... why would you sell defective devices or software in the devices... this is messed up!  Not operator error.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-02-2019 07:38 - last edited on ‎07-26-2023 09:59 by Fitbit Moderator

‎07-02-2019 07:38 - last edited on ‎07-26-2023 09:59 by Fitbit Moderator

@DavidHohl Welcome to the Fitbit Community! It's great to have you here!

Let me help you with pairing your Inspire device. You can try the following:

  • Go to your computer's bluetooth settings and remove all devices listed there.
  • Restart your computer and restart your device. 
  • You can find additional suggestions here.

If the issue persist you could try using a mobile device for the setup and only use your computer to sync your device.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎07-02-2019 07:38 - last edited on ‎07-26-2023 09:59 by Fitbit Moderator

‎07-02-2019 07:38 - last edited on ‎07-26-2023 09:59 by Fitbit Moderator

@DavidHohl Welcome to the Fitbit Community! It's great to have you here!

Let me help you with pairing your Inspire device. You can try the following:

  • Go to your computer's bluetooth settings and remove all devices listed there.
  • Restart your computer and restart your device. 
  • You can find additional suggestions here.

If the issue persist you could try using a mobile device for the setup and only use your computer to sync your device.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes