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Inspire not responding

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‎08-17-2019 15:59

‎08-17-2019 15:59

Hi , I’ve just been given a Fitbit inspire and I can swipe the icons and it is recording steps etc but it won’t let me tap to open. I have tried restarting and I do get the smile face but not the vibration . I’ve tried several times. Any thoughts?

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‎08-18-2019 10:02 - last edited on ‎01-29-2025 07:46 by Fitbit Moderator

‎08-18-2019 10:02 - last edited on ‎01-29-2025 07:46 by Fitbit Moderator

@AK14, it's great to see that you've visited the Fitbit Community!

Let me help you with your Inspire not working correctly and thank you for troubleshooting this issue. Try clearing your data but notice that you will need to set it up again. You can also check the manual here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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