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Inspire not working

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‎10-26-2019 08:48

‎10-26-2019 08:48

I’ve had a Fitbit inspire for since the end of June. It suddenly stopped working. The screen will not ‘wake’ or turn on. I tried to turn it off/on with the button on the side... it will not work. I looked on my App and my phones Bluetooth says they’re still connected and that my Fitbit still has 30% battery life. But I cannot get the screen to turn on 😕

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‎10-26-2019 09:05

‎10-26-2019 09:05

I'm sure you've already tried this, but press and hold the button for 5 seconds until it vibrates?  I know you said it's still got 30% battery but maybe charge it up anyway, just to be sure?

 

Amanda - a Fitbit Inspire user since 29th September 2019
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‎10-26-2019 14:42

‎10-26-2019 14:42

The same thing is happening to me. Bought mine in July. I charged it overnight....held the button...got the vibrate..but still nothing.

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