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Inspire screen stays on when attempting to setup

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‎07-01-2021 15:59 - last edited on ‎07-02-2021 09:13 by Fitbit Moderator

‎07-01-2021 15:59 - last edited on ‎07-02-2021 09:13 by Fitbit Moderator

I am attempting to set up an Inspire, and when I first plugged it in, it displayed a frown, and the screen refuses to turn off.

 

 

Moderator edit: format. 

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‎07-02-2021 09:17

‎07-02-2021 09:17

Welcome to the Fitbit Community, @TendedKibbles0. Thanks for letting us know what happens when you try setting up your Fitbit Inspire.

 

Could you please confirm that you have followed steps of: Why can't I set up my Fitbit device??

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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