Inspire screen won't change or show stats

[Fahey]

I've just got the inspire as a replacement for my flex 2 that wouldn't sync. From the initial setup my new inspire won't show any status except the time and battery life (only if I hold down the button). It also won't change the clock face (just time out and days it's having difficulties right now). Very frustrating as this is brand new and a replacement. I've tried restarting my phone and the inspire and have also unpaired and re paired the device all to no avail. Any ideas what to try now? 

[JuanJoFitbit]

@Fahey Welcome to our Fitbit Community. I totally understand how you feel about the screen issues that your Fitbit Inspire has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

I noticed that you contacted our Support team and they assisted you via chat. In case the issues persist, please contact them with the reference number they provided and they'll be happy to follow up and assist you accordingly.

See you around.