Inspire steps and sleep tracking issues

[Brony]

My espire fitbit is not working well at all sleep does not load and to do it manually  gives the wrong hours of sleep. The sleep mode on the fitbit is not showing like all the other icons.

The daily walking icon does not record anything at all.

Purchaased on the 25 /3  /2021 and paid the extra warranty 

Cheers Dale

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Brony Welcome to our Fitbit Community. I totally understand how you feel about the sleep and steps tracking issues that your Fitbit Inspire has experienced.

I'd like you to restart it as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your sleep data. After this, monitor your Fitbit device and see if it tracks your sleep and steps properly.

Hope this helps.

[Brony]

Thank you for your reply will give it a try cheersSent from Samsung tablet.

Restart did not work still same  followed the info got smile face no buzz  tried it a few times but no change

Moderator edit: merged reply

[JuanJoFitbit]

@Brony Thank you for getting back and trying the recommended steps. Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.