04-23-2021 11:52 - last edited on 04-25-2021 12:23 by LiliyaFitbit
04-23-2021 11:52 - last edited on 04-25-2021 12:23 by LiliyaFitbit
My fit bit syncs all data. But there is no sleep data from last 3 weeks
is this option no longer available
or is there a fix
Moderator edit: subject for clarity
04-25-2021 12:23
04-25-2021 12:23
Welcome to the Fitbit Community, @Andynosleepdata.
Thanks for the details shared in your post. I recommend doing the following:
1. Make sure your Fitbit app is updated to the latest version: How do I update the Fitbit app?
2. Please confirm that your sleep settings are normal and not sensitive: What is the difference between the normal and sensitive sleep setting in the Fitbit app?
3. Restart your device by following the steps from this help article: How do I restart my Fitbit device?
4. Try sleeping with the device on your non-dominant hand if you haven't been doing it already.
5. Confirm that the tracker is snug on your wrist.
You can find more information about tracking sleep in How do I track my sleep with my Fitbit device?
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.