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Inspire won’t charge

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‎12-04-2020 03:59 - last edited on ‎12-04-2020 18:43 by

‎12-04-2020 03:59 - last edited on ‎12-04-2020 18:43 by

I’ve had my inspire for 15 months and it has gradually over the past two months struggled to charge. Up to today I have been able to get it to charge by wiping down the charger and the inspire with rubbing alcohol to clean the receptors. Today not even that will work. I’ve restarted, I’ve done everything I can think of. Please help. I really enjoy this device I would hate to think that it is only meant to last past the warranty. 

 

 

Moderator edit: subject for clarity 

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‎12-04-2020 18:43 - last edited on ‎08-20-2024 06:18 by Fitbit Moderator

‎12-04-2020 18:43 - last edited on ‎08-20-2024 06:18 by Fitbit Moderator

Welcome to the Fitbit Community, @busygirlp.

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with charging your Fitbit Inspire. Thank you for trying to resolve this and providing the additional details. I totally understand how you are feeling and I am here to help. I recommend following the complete troubleshooting instructions from this help article: Why isn't my Fitbit device's battery charging?

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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