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Inspire won’t pair with iphone

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When I first set up my Fitbit and it was working. Now I cannot get it to pair with my iPhone so it’s no longer giving me text message notifications. 

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6 REPLIES 6

Hi @LR6  Is your Inspire syncing your exercise information to the app?

Try the suggestions in THIS Help Article on troubleshooting notifications

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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I have just updated an old fitbit to a fitbit Inspire HR. My old account comes up and I am having a hard time connecting my inspire and getting rid of my old information

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Hi @KCMorgan  You wont get rid of your old information on your existing account. If you want to start with a clean slate then you are best to open a new account using a different email address.

Are you having trouble setting up your new Inspire? If so, try these two Help Articles.

HOW DO I SET UP MY TRACKER?
http://help.fitbit.com/articles/en_US/Help_article/1873

WHY CANT I SET UP MY TRACKER
http://help.fitbit.com/articles/en_US/Help_article/1872

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Can’t seem to get notifications 

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I have the same issue, amongst others noted in this forum. It paired with my iPhone for a few days (it's new) and now it won't pair. It's going back.

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I returned mine, got a new one and it's been fine now for months.

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