Inspire won’t track steps

[SunsetRunner]

My Fitbit won’t track my steps accurately. Steps show a lower number consistently than what I’ve actually walked. I’ve tried measuring my stride length and resetting the watch. Nothing seems to work. It’s very frustrating. Any suggestions?

[GraceGFitbit · Accepted solution]

It's nice to see you here! Thanks for the details shared and for trying to troubleshoot it.

Remember that the wrist trackers count steps depending on the movement of your arms, when you are driving or for example when your tracker is close to a fan. In these scenarios, your tracker counts steps due to the vibrations. 

To get more information about this, check the article: How accurate are Fitbit devices?

If after taking these factors into account you still think your tracker is significantly undercounting or overcounting steps, please try to restart your tracker.

Keep the stepping up!