Inspire

[Mookian]

Hi. Just received the device today. 

Cannot link it to phone 

[SteveH]

Have you checked that your phone is supported by fitbit at www.fitbit.com/devices ?

Is this the setup procedure you're following? Help article: How do I set up my tracker?  If so, where are you getting stuck?

[Mookian]

Thank you. Much appreciated. The Huawei P20 Lite is not listed as compatible.

Sent from my Huawei Mobile

[SteveH · Accepted solution]

And there's a particular issue with some of the "lite" phones. See this help file: https://help.fitbit.com/articles/en_US/Help_article/2315/?q=p8