Maps not showing

[Karianne_89]

I wanted to be able to log my walks through seeing it through the maps. I’m given no options. I have read other forums. Phone is up to date so is app, I’ve reset my phone and watch reconnected etc and still no map all i kepp getting is ‘GPS will not be turned on. This is when i go into my settings under exercise & walk (auto recognised exercises) I feel like i’m hitting my head against a brick wall, I’ve checked my phone networks, settings etc all good. Help? 

[LZeeW]

Hello @Karianne_89 and welcome to the Community.  That "GPS will not be turned on" is part of SmartTrack, the auto-recognition feature.  It doesn't give a map and isn't programmed that way.  If you want to track your walks, or anything else, with GPS you need to use the Exercise app on your Inspire 2 and the appropriate exercise shortcut.  Please see this Help article for more information: How do I track my workouts with my Fitbit device?   This Help article includes the instructions you need to edit your exercise shortcuts and customize your list.