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New Fitbit

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‎05-20-2022 03:36 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎05-20-2022 03:36 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

I bought my daughter a new Fitbit but we can’t seem to get it set up, we’ve used new emails and it won’t let us set it up! Help please! 

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‎05-20-2022 05:45

‎05-20-2022 05:45

Hi @Poppykins1980  do you get any error code and how are you setting it up? The more you tell us, the better to assist you. By any chance, is your daughter under the age of 13? The Inspire 2 is for people 13 (USA) or 16 (some European countries), so you would encounter problems setting up if using a younger age.

Stepping in the U.S.A. since September 2013. Android 14

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‎05-20-2022 06:03

In response to Odyssey13

‎05-20-2022 06:03

Thank you for your reply, much appreciated 🙂

Sent from my iPhone
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