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New InspireHR, how to reset steps to new count everyday

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‎12-26-2019 13:32

‎12-26-2019 13:32

I just want to know if there is a way to reset the steps to 0 each morning or is it supposed to do it automatically? I noticed it still had yesterday's stepcount on it today. Mine is hooked up to my computer until I can get a phone with more memory to use the app. Thanks in advance for help.

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‎12-26-2019 21:26

‎12-26-2019 21:26

Welcome to the forums!

It should reset at midnight

 

As for the computer are you using Win 10 to sync?

 

If not did you download the software and install

http://fitbit.com/start

 

Let us know

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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4 REPLIES 4

‎12-26-2019 21:26

‎12-26-2019 21:26

Welcome to the forums!

It should reset at midnight

 

As for the computer are you using Win 10 to sync?

 

If not did you download the software and install

http://fitbit.com/start

 

Let us know

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎12-27-2019 00:17

In response to WendyB

‎12-27-2019 00:17

@PJBMomof5, great to see you in the community.

 

I have moved your thread to the Inspire/Inspire HR board as it is more relevant here.

 

As @WendyB says, the step count should reset at midnight. Have you checked to see if the timezone data in your account is set correctly? I would also recommend restarting your Inspire by following the steps here. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎12-27-2019 09:31

In response to N8teGee

‎12-27-2019 09:31

Thanks for the info!

Best Answer

‎12-27-2019 09:33

In response to WendyB

‎12-27-2019 09:33

Thanks. I did download all the software. It seems to have reset last night as it should. 🙂

Best Answer