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No light

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‎09-29-2019 10:58

‎09-29-2019 10:58

Yesterday I couldn't get my fitbit to show a screen, so I thought battery was dead.  I charged it and it tracks steps but no information shows up on screen - no clock, steps, etc.  Does the light need changed if so how?

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‎09-30-2019 01:53

‎09-30-2019 01:53

Hi @tazzmom  Try restarting the tracker several times and see if the screen comes on. If it doesnt, please come back here.

Restart your tracker

 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

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2 REPLIES 2

‎09-30-2019 01:53

‎09-30-2019 01:53

Hi @tazzmom  Try restarting the tracker several times and see if the screen comes on. If it doesnt, please come back here.

Restart your tracker

 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-30-2019 07:54

In response to NellyG

‎09-30-2019 07:54

After I got my 10000 steps the light came on so restarting would most likely have worked.  Thanks

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