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Not getting low battery notifications

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Following on from the issue of notifications of low battery when device still had more than 50% left, I now don't get any low battery notifications at all. Have checked and no new updates are available. What next?

 

 

Moderator edit: updated subject for clarity

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9 REPLIES 9

@Drags, welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you with your low battery notifications. Is your device syncing periodically? Try disabling this option then save and sync, re-enable, save and sync again.

 

Let me know how it goes.

Alvaro | Community Moderator

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thanjs. I'll try that and see how it goes

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I tried this with no success. Down to 22% and no notification.

I charged last night, just followed the advice again. I'll see if I get a notification this time.

 

Keep your fingers crossed!

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I've tried your remedy twice now and I'm still not getting low battery notifications. It's at 22% at the moment, how low does it have to be to trigger a notification?

 

Checked for updates. I'm up to date. I'll have to charge it now, so whatever solution you suggest this time will have to wait till the next charge.

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No!!!!!!! Not solved. Hit the tick by mistake

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Im having the same issue! VERY annoyed!

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This issue still isn't resolved.  

Seems I'm  not the only one with this issue

I tried the remedy offered but it still doesn't  give a low battery warning.

When i had issues with my alta the help was excellent. Not so this time.
Very dissapointed.
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I sync mine, and it says I have around 40% of the battery left, and by the time I get out the shower the battery is dead.

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The alta is just a lemon. Had trouble with mine ever since I've had it.

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