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Not getting notifications, vibrations, all screens flash

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‎05-04-2020 15:30

‎05-04-2020 15:30

13 month old Inspire HR will not vibrate, show phone calls, text messages, daily step goals and each screen flashes several times before stopping. I have done a soft reset to no avail. It was working fine until 2 weeks ago. Any help would be appreciated. 

Thanks,

LA11850

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‎05-05-2020 03:27

‎05-05-2020 03:27

Hi, @LA11850 , I would suggest repeating the restart procedure a few more times to see if that helps.  Sometimes you need to hold the button for considerably longer than the recommended 5 seconds.

 

If that doesn’t solve it you will probably need to get in touch with Fitbit Customer Support on contact.fitbit.com .  Please be aware that response times will be longer than usual due to the current worldwide situation.

 

Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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