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‎07-20-2020 12:43 - last edited on ‎07-21-2020 16:57 by Fitbit Moderator

‎07-20-2020 12:43 - last edited on ‎07-21-2020 16:57 by Fitbit Moderator

How do I get my Inspire Fitbit to give me notification when my iPhone rings  or I get a text?  When I first got it it did, and now it won’t.

 

Moderator Edit: Clarified subject

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‎07-21-2020 16:57

‎07-21-2020 16:57

Hi @Gailthemouse, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which iPhone are you using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

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‎07-21-2020 16:57

‎07-21-2020 16:57

Hi @Gailthemouse, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which iPhone are you using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

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‎07-21-2020 17:20

In response to RicardoFitbit

‎07-21-2020 17:20

Thanks SO much. I was finally able to get the 2 connected to each other. I’m very appreciative. I hope you are well and staying healthy.

Have a good summer!
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‎07-21-2020 19:02

In response to Gailthemouse

‎07-21-2020 19:02

You're welcome @Gailthemouse.

 

I'm really happy to know that your issue was resolved. Please do not hesitate to contact me back if you require further assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out. 

  

Thanks for being part of the Fitbit family, hope that you're healthy too! It was a pleasure to assist you.

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