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‎05-11-2020 05:12

‎05-11-2020 05:12

I received my new Fitbit inspire hr yesterday and it connected straight away and was receiving all notifications, messages and calls etc. I woke this morning and I wasn’t receiving any of those, I’ve tried all the options provided online and on the Fitbit website to no success. 

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‎05-12-2020 16:33 - edited ‎05-12-2020 16:33

‎05-12-2020 16:33 - edited ‎05-12-2020 16:33

Hi @Mikbrown94, welcome to the Community Forums! 

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

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