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‎03-10-2020 11:22 - last edited on ‎03-11-2020 16:53 by Fitbit Moderator

‎03-10-2020 11:22 - last edited on ‎03-11-2020 16:53 by Fitbit Moderator

Hi there, 

my fit bit stopped receiving notifications months ago, which is a little upsetting since I spent more on the HR specifically for the notifications. 


I’m using an iPhone, and it hasn’t worked since they rolled out the IOS update that Fitbit initially had issues with. I’ve tried every trouble shooting list I could find on this site and others and nothing is working, though I did recently start receiving phone call notifications again. Is there anything that can be done? 

 

Moderator edit: Subject for clarity 

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‎03-11-2020 16:52 - edited ‎03-11-2020 16:53

‎03-11-2020 16:52 - edited ‎03-11-2020 16:53

Hi @FabFatty, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for the details that were shared in your post, I totally understand how frustrating this matter can be for you, your effort and patience troubleshooting your device before posting are appreciated. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

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