Other Inspire Trackers

Understand Inspire 2 settings (Lock the buttons, lock the screen, and more)

Thanks for stopping by the Inspire 2 forum! Learn all you need to know about Inspire 2 by checking out the manual. Having trouble? Check out our top troubleshooting tips. Pro tip: If you wear your tracker on your wrist, make sure it's set to On W...

Short Video about Inspire Clip

If you are wondering about the difference between the HR version and the not HR or clip vs band.. watch this short video to get some ideas, tips or me awkwardly navigating the tracker . Post ideas for other short videos you would like to see in the c...

Feedback about setup process

The Fitbit setup is not ideal. It never has been and fitbit has not addressed it. Perhaps being owned by Alphabet they will. The issue I have had today was.... let's just say I returned the watch within 2 hours and am going with a Garmin. I worked at...

Floors

I have had the floors icon on my device since I got it, but it never counted floors. I deleted the icon.I just spoke with someone on chat who had me reset my Fitbit to try to get it to work. After chatting for several minutes and doing the reset, she...

Fitbit inspire

Wrist band has come apart and won’t stay locked in it’s place? Bought in December. help please

How do I set the pool length in the Inspire?

Hi i only just got my Fitbit. Can any one tell me how to add the pool length please. thanks Moderator edit: Updated subject for clarity

Restart without charger cable

My Fitbit Inspire HR has had an issue with the screen freezing, and it will not track data, let me change screens, hold the button to see battery, etc without restarting the device, regardless of the charge percentage. I do not always have my charge...

Not receiving texts on Inspire HR device

Just bought an Inspire HR - all notifications have been set up, bluetooth is connected and my device is synced, but I am not receiving text messages Anyone have any ideas how to solve this ?

Inspire compatibility to Samsung s20 phone

I am not able to pair my Inspire fitbit to my Samsung S20 phone? Please help!

Inspire HR screen is not working

My Inspire HR has a blank screen, other than the smiley face it gives you when it's fully charged. It keeps having spurts of vibrating like it's trying to do something. It won't connect to bluetooth either. Nothing is on the screen at all.

Inspire HR won't display when flicking wrist

won't display when flicking wrist, can't find setting Moderator edit: updated subject for clarity

My Fitbit HR Inspire is not turning on

Hi there, My fitbit Inspire was working earlier today and recording my steps however the screen has since stopped turning on. I have tried plugging it in to the USB where I charge it and resetting it multiple times but the screen doesn't want to acti...

Resolved! Fitbit won’t track flights of stairs

I’ve tried restarting it. And rebooting it multiple times and it still won’t track them.

how do you turn off light at night?

how do you turn off light at night? Can't there be a setting to dim or disable light at a time chosen by us? Or in sleep times? It's waking us up at 5am

Can I receive and answer calls on the Inspire?

I have fitbit inspire can I answer calls and receive calls Moderator edit: updated subject for clarity

Inspire HR shortcuts only showing Pilates as an option

Use got my lilac Fitbit inspire hr on Yesterday , Wednesday 03/04/20. On my iPad I set up treadmill, walk, yoga, stairclimber, intervals workout, Elliptical...... I synced it. wait until it said syncing .... It was correct yesterday. But I w...

Sleep Score Not Appearing on Fitbit Inspire HR data

I've had the Fitbit Inspire HR for a week. Out of 7 days the Sleep Score has only appeared 4. Why the inconsistency and how do I fix it?

Total Backup

Hi, I've tried using the onboard backup feature but it appears to ignore, Sleep, Heart rate & step count. I'm away to upgrade to a Charge3 & want to make sure I capture all (ALL) my data before doing so. How do I do this? Fitbit dashboard holds no cl...

Manually entered exercise showing 0 calories burned (Inspire)

My manually entered exercise is showing 0 calories burned after I enter it. When I'm seeing this: When I click to add, then select exercise and duration, I see calories burned listed. After I submit, it shows as 0. Help! This is also linked to my WW ...

Inspire HR disrupting my car bluetooth

Just bough my first FitBit and unless this issue cane be resolved I will be returning it. I Have a 2015 Kia Optima and since having the Fitbit I cannot connect to my Bluetooth even if I try to connect it manually. This is very annoying and I’m very d...

"No Device Found" on my Android phone

I've been dealing with the "No Device Found" issue for months and it is frustrating. It has now become a daily issue and multiple times throughout the day. The solution of uninstalling and reinstalling the app, turning off my phone, is not a viable s...

Inspire HR on Windows 10 - Not connecting

- I am running the latest version of the Fitbit App on both my Windows Surface Pro 3 and my Windows Phone.- I have a Fitbit Alta that works as it should with my Windows Phone.I purchased the Inspire HR (yay waterproof!). I went to sync it with my Sur...

Touchscreen isn't working

Two days ago my touchscreen quit working. I even put it in rice for 2 days. Problem wasn't resolved. Help?

Missing active minutes from Inspire HR

started with 63 active minutes in morning then in afternoon active went to 35 Moderator edit: updated subject for clarity

Fitbit Inspire taking steps away

My Fitbit has been logging my steps and then taking them away the next time I look at it. Customer Support chat was useless in helping me solve this problem. If I can’t keep an accurate log of my steps, miles and calories burned I don’t want this de...

Fitibit Syncing Steps into Apple Health in Advance

My Fitbit is syncing steps into my Apple Health in advance. What gives? I have already accumulated 800 steps tomorrow. I’ve walked apparently 35 steps 7 hours from now. This is very confusing. It’s bad enough thatmy Fitbit isn’t registering how far I...

Not enough data message

I keep getting not enough data message after my workouts so there is no info in the impact on my day. I’ve restarted the device and turned Bluetooth on and off- what’s going on?!!!

Exercises not showing the correct data

Hi all, hoping the FitBit community can help me out with an issue on my Inspire HR. I got my Inspire three months ago for Xmas, has worked like a charm ever since. But at the start of this week I noticed that some of my workouts weren't syncing pr...

Resolved! How do I add Food log tile in my Fitbit app?

When I initially got my Fitbit I removed the food logging option from my default list of things to log because I was already logging my foods elsewhere. I know what to make this option available since I’m planning on transitioning to logging it on Fi...

Inspire HR notifies me about bedtime in the afternoon

My Inspire HR just told me it's time to rest and prepare for bed...it's only 3pm. The clock is the right time. I'm confused. But an early bedtime does sound restful! Moderator edit: updated subject for clarity

Inspire HR won't respond

I am beyond dissatisfied with my fitbit product, this is the 2nd time in 6 months something has happened. First my band didn’t stay on due to a problem that was out of my control and now my fitbit isn’t working? Basically, my fitbit will not turn on...

Inspire HR not reading heart rate, distance not being calculated and missing data

I walked 6 miles this morning and tracked it through the app like I always do. When I finished it said there wasn’t enough data. It gave me no information when I clicked on that exercise. On my dashboard it showed 4.6 miles for the whole day but I ha...

Inspire HR not tracking gps w/ iphone 11 during runs

While running with phone and inspire hr, watch will not stay connected to phone and gps is not tracked. Watch shows that it is communicating with iphone11 until i lock my iphone, once it is locked, the watch vibrates shortly after, indicating that co...

Not logging exercises correctly.

I will start my walk on the app and recently it will say poor gps and when I finish the workout it will show the gps route but will say not enough data and null for all the information then a minute later a second workout will show up, no gps map but...

not tracking gym workout

Hi this fitbit inspire HR is new to me. I was under the assumption it would give me a read out on my work out at the gym. I do group HIIT and so far all I am getting is a step count. Did I purchase the wrong product?

Stopped logging walks with GPS

I set up my device to track my walks all of the time. The past two times when sync my walk it doesn’t log my steps, mileage or pace. Not sure what is going on

Resolved! Inspire HR heart symbol hollow at resting heart rate

Hey everyone, I’ve had my Inspire HR for a week now, and suddenly today the heart symbol during resting heart rate has started to show just the outline of the heart (usually fully white) and will only turn white when in a fat burning zone. Is this no...

Inspire HR screen not scrolling

Hi there, my fitbit inspire HR is one month old. The screen is coming on when I wake it and when I press the button and showing live and accurate information on the clock face however it will not scroll and I cannot bring up the menu by holding the b...

Inspire calories after setup

I just bought it today and I set it up fine , I did 0 steps yet it says I’ve burned 1246 calories , can some help me to reset the calories I’ve tried everything Moderator edit: subject for clarity

Inspire HR heart rate not accurate

My recorded heart rate is anywhere between 40 and 60 BPM below actual heart rate, measured manually at the wrist and on gym machines. This gross inaccuracy is potentially LEATHAL, at best extremely dangerous and unreliable. It has the latest software...

Resolved! Clarification about Inspire's firmware version

As I've been having problems with my Inspire HR I want to make sure that I'm using the latest firmware version. My device shows it's running 34.20001.63.5. The page giving information on the latest firmware for Inspire Series devices shows two versio...

no display

I have had my fit bit since christmas, the green light on the back is on, but there is nothing displaying on the front. I have tried charging it and holding the button on the side for 10 seconds and still nothing. My fit bit will vibrate and the gree...