Inspire hr not syncing after iOS 13.1 update.

[KRM420]

I updated to iOS 13.1 yesterday and now my Fitbit inspire HR will not sync. I’ve gone through all of the suggested troubleshooting including; updating Fitbit, restart phone/Fitbit, turning Bluetooth on/off, force sync.  On my phone, my Fitbit shows up as being connected to Bluetooth and Bluetooth is on.  

[SunsetRunner]

How frustrating, @KRM420 !  iOS 13 has caused a variety of problems.  The issue is that Apple released the update with out providing key information to third parties, such as Fitbit. I see on my iPhone that 13.1 is already available. Have you tried upgrading to that? Hopefully that will help. 

[KRM420]

Thanks for the suggestion, I corrected the original post.  It was 13.1 that I installed that seems to have caused the problem.

[Lalf]

I’m having the same problem with my Fitbit Alta. I tried all the same troubleshooting. It stopped giving me call and text notifications after iOS 13 so I installed iOS 13.1 hoping that would be the fix but it’s still not working.

[BR59Manty]

If you go to Settings, then bluetooth, select the device and hit the i.  Then turn on the Share System Notifications.  That should take care of it!!!

[KRM420]

Thanks. Unfortunately, I had already tried that too but that didn’t work
for me.

[BR59Manty]

Make sure you have the latest download as well. It worked for us!! Good luck!

Sent from my iPhone

[KRM420]

Yep, already tried that too. Thanks.

[A32673]

I had same problem 1st go to Bluetooth and make it forget your Fitbit. Then got to your Fitbit app and get rid of it on the app once it disappears hit set up and go thru the steps to set it up again it will then search for the Bluetooth and set that up also once it’s all done you should be ok haven’t had a problem since.

[Guywee]

There is a new update for fitbit app, please go to apple store and update the application. 

[mstrigs]

I was ready to give up and get a new Fitbit. But I reinstalled the app tap the Fitbit until it vibrates and then hit find device. It worked!

[FBuser0]

Can you please explain the steps in detail? Frustrated that notifications have stopped working

[A32673]

1st go to you Bluetooth settings and make your Bluetooth forget your Fitbit. 2nd go to your app and tap on your device and remove it from the app. Once it is gone now do the set up a new device and go they the set up again it will repair to your Bluetooth and set back up once it’s done you should be good to go. Hope this helps you.

Sent from my iPhone

[FBuser0]

Thanks for the detailed steps but inspire HR Fitbit is still not sending text notifications

[A32673]

That’s all I did to mine and it fixed everything that was not working and so far haven’t had any issues since.

Sorry it didn’t help you.

Sent from my iPhone

[mstrigs]

I will let you know In detail what I did to get my flex to work. I was ready to throw it in the garbage but did finally get it working.  

1.  Uninstall the fit bit app

2.  Reinstall it 

3.  Log in to the new app

it will ask if you want your Bluetooth on. Of course you say yes.

4.  Tap your Fitbit until it vibrates. It will sync after that. 

This took less than 5 minutes but a few hours to figure it out.    

[FBuser0]

Thank you so much for everyone who took the time to list all the steps.

My issue was fixed after I changed on my phone settings->notifications->messages->Show Previews to When unlocked.

I am not sure what if iOS upgrade changed but change above has gotten notifications to work. Hope this helps someone else.

[KRM420]

I’m finally able to sync & get notifications for the first time since 9/25/19!!  
I updated to iOS 13.1 2

disconnected inspire hr

Updated Fitbit app after 9/30/19 update

Uninstall Fitbit app

reinstalled Fitbit app

restarted phone and Fitbit

set up Fitbit with app and followed the prompts

[shrubflower]

thank you for this! I was going crazy. Did this list and it finally worked. Ugh. 

[mstrigs]

Great news

Sent from my iPhone