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Fitbit Inspire HR stop record immediately

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when i ride my bicycle for long time exercise, fitbit no record immediately, so my distance and all record stop! 

 

 

Moderator edit updated subject for clarity

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@12io Welcome! It's good that the community is growing!

 

Let me help you tracking your bike rides. This is odd but I would like to know how are you recording these activities (via the app or via the tracker itself)? Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

 

You can also restart your tracker following these instructions to see if this helps.

 

Let me know how it goes.

Alvaro | Community Moderator

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I'm having the same problem. I'm using the 'Run' option on the tracker itself and only getting about 2 minutes of recording at a time. I did an update yesterday and it seemed to finally work when i did my mile walk on lunch but now today I cannot get it to record a walk at all. I have the Inspire HR, don't have an extra cable at the office so I cannot restart until I get home tonight. Just hoping it'll get my lunch walk tracked today. 😕 

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I always use the exercise on the fitbit HR - bike mode everytime before I started the cycling. 

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