help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not syincing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-11-2019 07:56

‎07-11-2019 07:56

My Fitbit did not track my sleep and now it says Fitbit unavailable it will not sync. I've uninstalled and reinstalled the app I've turned my phone on and off please help

Best Answer
Labels:
2 REPLIES 2

‎07-11-2019 08:05

‎07-11-2019 08:05

I'm having the exact same problem.

 

I emailed them using the email in the Play Store, but got an automated response that said it could take two days for them to get back to me.

 

I really think it's the latest update that messed it up.

Best Answer
0 Votes

‎07-11-2019 08:38

‎07-11-2019 08:38

Fitbit is aware of the problem. They are working on it. Some people's apps are working now.

Best Answer
0 Votes