help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-30-2019 09:18

‎11-30-2019 09:18

I have been receiving call notifications but NOT text notifications. I have already been through all sorts of changes on my phone and the fitbit app. I am at a loss as to how this is happening. If you have and answer I would greatly appreciate. I have and iPhone XR.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-30-2019 17:16 - last edited on ‎03-06-2026 09:51 by Fitbit Moderator

‎11-30-2019 17:16 - last edited on ‎03-06-2026 09:51 by Fitbit Moderator

Hi @merrysand,

I'm not familiar with the iPhone OS (proud Android user here), but there should be a way to check and see if you've allowed both call and text notifications on your device.  Have you made sure both those options are selected?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer
0 Votes